How to set up your Twilio account for SMS text messaging
If you want to use text messaging as a way of communicating with your clients, you will need to perform the following steps:
Purchase the SMS text messaging add-on in your Proofpix account.
![](https://storage.crisp.chat/users/helpdesk/website/d91f30e2ada56800/purchase-sms-add-on_7i7vg3.jpg)
Create a Twilio account and configure it as follows. Twilio will bill you directly for your number and text usage.
Create a new project and call it Proofpix
![](https://storage.crisp.chat/users/helpdesk/website/d91f30e2ada56800/twilio-1_1nwsszh.jpg)
Verify your email and mobile number
![](https://storage.crisp.chat/users/helpdesk/website/d91f30e2ada56800/twilio-2_jc1hnm.jpg)
![](https://storage.crisp.chat/users/helpdesk/website/d91f30e2ada56800/twilio-3_1ealp1t.jpg)
Make the indicated selections and press the blue Continue button
![](https://storage.crisp.chat/users/helpdesk/website/d91f30e2ada56800/twilio-4_8imys8.jpg)
Make the indicated selections and press the next blue Continue button
![](https://storage.crisp.chat/users/helpdesk/website/d91f30e2ada56800/twilio-5_2onryx.jpg)
From the Dashboard 's home screen, click the Upgrade button
![](https://storage.crisp.chat/users/helpdesk/website/d91f30e2ada56800/twilio-6_1ts9v8o.jpg)
Enter in your payment details and then press the red Upgrade Account button
![](https://storage.crisp.chat/users/helpdesk/website/d91f30e2ada56800/twilio-7_1icn060.jpg)
Search for a phone number from your region and make sure to click the SMS checkbox
![](https://storage.crisp.chat/users/helpdesk/website/d91f30e2ada56800/twilio-8_8a3pra.jpg)
Select the number you like best as indicated
![](https://storage.crisp.chat/users/helpdesk/website/d91f30e2ada56800/twilio-9_jfx9hd.jpg)
Click the blue button to confirm the purchase of your desired number
![](https://storage.crisp.chat/users/helpdesk/website/d91f30e2ada56800/twilio-10_crqnpx.jpg)
Configure the webhook URLs as indicated and click the blue Save button so we can forward messages to your personal mobile:
https://admin.proofpix.com/sms/twreply
https://upload3.proofpix.com/sms/twreply
![](https://storage.crisp.chat/users/helpdesk/website/d91f30e2ada56800/twilio-11_gho0ka.jpg)
Copy the Account SID, Auth Token and your new mobile number into the Settings > Text messaging section in Proofpix
![](https://storage.crisp.chat/users/helpdesk/website/d91f30e2ada56800/twilio-12_wrwriu.jpg)
![](https://storage.crisp.chat/users/helpdesk/website/d91f30e2ada56800/twilio-13_1j5apdy.jpg)
Purchase the SMS text messaging add-on in your Proofpix account.
![](https://storage.crisp.chat/users/helpdesk/website/d91f30e2ada56800/purchase-sms-add-on_7i7vg3.jpg)
Create a Twilio account and configure it as follows. Twilio will bill you directly for your number and text usage.
Create a new project and call it Proofpix
![](https://storage.crisp.chat/users/helpdesk/website/d91f30e2ada56800/twilio-1_1nwsszh.jpg)
Verify your email and mobile number
![](https://storage.crisp.chat/users/helpdesk/website/d91f30e2ada56800/twilio-2_jc1hnm.jpg)
![](https://storage.crisp.chat/users/helpdesk/website/d91f30e2ada56800/twilio-3_1ealp1t.jpg)
Make the indicated selections and press the blue Continue button
![](https://storage.crisp.chat/users/helpdesk/website/d91f30e2ada56800/twilio-4_8imys8.jpg)
Make the indicated selections and press the next blue Continue button
![](https://storage.crisp.chat/users/helpdesk/website/d91f30e2ada56800/twilio-5_2onryx.jpg)
From the Dashboard 's home screen, click the Upgrade button
![](https://storage.crisp.chat/users/helpdesk/website/d91f30e2ada56800/twilio-6_1ts9v8o.jpg)
Enter in your payment details and then press the red Upgrade Account button
![](https://storage.crisp.chat/users/helpdesk/website/d91f30e2ada56800/twilio-7_1icn060.jpg)
Search for a phone number from your region and make sure to click the SMS checkbox
![](https://storage.crisp.chat/users/helpdesk/website/d91f30e2ada56800/twilio-8_8a3pra.jpg)
Select the number you like best as indicated
![](https://storage.crisp.chat/users/helpdesk/website/d91f30e2ada56800/twilio-9_jfx9hd.jpg)
Click the blue button to confirm the purchase of your desired number
![](https://storage.crisp.chat/users/helpdesk/website/d91f30e2ada56800/twilio-10_crqnpx.jpg)
Configure the webhook URLs as indicated and click the blue Save button so we can forward messages to your personal mobile:
https://admin.proofpix.com/sms/twreply
https://upload3.proofpix.com/sms/twreply
![](https://storage.crisp.chat/users/helpdesk/website/d91f30e2ada56800/twilio-11_gho0ka.jpg)
Copy the Account SID, Auth Token and your new mobile number into the Settings > Text messaging section in Proofpix
![](https://storage.crisp.chat/users/helpdesk/website/d91f30e2ada56800/twilio-12_wrwriu.jpg)
![](https://storage.crisp.chat/users/helpdesk/website/d91f30e2ada56800/twilio-13_1j5apdy.jpg)
Updated on: 13/09/2023
Thank you!