Articles on: Account, billing and domain set-up

Freezing your account temporarily

If your business is seasonal and you are on a monthly plan, you may wish to suspend your Proofpix service during the off-season to avoid paying monthly fees.

Proofpix allows you to freeze your account for this purpose. When an account is frozen, we store your data for 1 year. When you return before the year is up, simply ask us to reactivate your account and all your data and service credits will be just as you left them.

This not only saves you from having to redo any work, but it also locks in your current pricing which may increase during the off-season.

If you are interested in this option, please make sure the business section inside the "Settings" section is up to date, so we may send you an invoice. If you would like the invoice to be addressed elsewhere, please provide it in our chat support.

The cost is $75.00* USD to freeze your account.

*price may vary

Updated on: 01/08/2024

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