• Troubleshoot: “Task canceled because the watermark could not be loaded from the database.”

  If you recently changed your Proofpix password, you may encounter the above error when trying to upload images. You may also encounter the following related error when performing other actions but the fix should be the same, The steps to correct this are as follows: Open the Proofpix Helper app. Log out, then log back in with your Proofpix username/password. Once the Helper has complFew readers

• Troubleshoot: "Problem communicating with local file server"

  Error message Step 1: Check Proofpix Helper Status Launch the Proofpix Helper app. If it does not pass its tests, the issue is likely caused by a stopped service. Proceed to Step 2. If it passes its tests, the issue is likely caused by browser permissions being denied by the user. Proceed to Step 3. Step 2: Restart Proofpix WebServer macOS Press ⌘ + Space, typFew readers