• Why am I getting form submissions without payments?

  The form submission process happens in two steps: The form is submitted and the customer, their galleries and their order are created. You receive the submission at this time Payment is attempted and hopefully submitted successfully If step two does not happen (for any number of reasons, such as a failed credit card or they do not complete their checkout on PayPal) or they chose an option to pay later (cash or credit card by phone) the system will send them an invoice which they can also pFew readers

• Can I use both a CSV upload and do form registrations?

  You may use both CSV imports and form registrations for the same event. Here is what you can expect when both have the GalleryMagic feature turned on for the subject galleries. If your CSV does not include the parent's email address, then the galleries that are created will not belong to a customer, which is not a problem. These galleries will have names like, "Brandon Smith". When a customer submits a form the galleries that are created will look like, "Brandon Smith (Liz Smith)", Liz SmitFew readers

• How can I make the Post submission redirect in my embedded form load the main window?

  When embedding a form you created in Proofpix in your own site and you are using the Post submission redirect feature to display another web page after the submission is made, the new web page will load inside the embedded window (iFrame). If you would like the redirected page to load in the main window, you will have to add some javascript to the redirected page which will force it to reload in the main window. The code is as follows and should be placed at the bottom of your html page.Few readers