Articles on: Orders, payments and fulfillment

How do I change the shipping address the lab ships to?

If your event is set to send lab products to your studio, but you would like the lab to drop ship a specific order directly to your customer then follow these steps:

Find and open the order from the Orders > manage orders page

in the order page, click on the small Edit button next to the Shipping address section

Uncheck the Any products created by a lab should ship to me option

Updated on: 01/11/2019

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