Everything you need to know about passwords
Proofpix uses different types of passwords to make accessing events as flexible as possible for many different scenarios.
Each event may be given a password. Anyone who possesses this password will be allowed to view the event. This includes the event's Start page and any public gallery (galleries without their own password) within the event. This type of password is generic, in that many people can use it and does not tell us anything about the user.
Each gallery within an event can also be password-protected. Anyone who possesses this password will be allowed to view the gallery. The gallery password also acts like an event password, allowing the user to view the event's Start page and any public gallery within the event. This type of password is also generic.
When your event uses Known customers, customers that are created when importing a CSV or using event pre-registration forms or added manually, these customers are registered an assigned a unique user password. When these customers log-in to an event using their user password, it will give them access to the event's Start page, any galleries they are connected to and any public galleries. This password also identifies who the user is, so we can pull up their cart without any additional steps.
If a user accessed the event using either an event password or a gallery password, and then proceed to add something to their cart or favorites, the system will prompt them for an email address and register them in the background, which includes emailing them a system-generated password. We need to register the customer so we can store and retrieve their information at a later time if necessary, however since most photo purchases happen in a single session, we do not bother asking them to choose a password and go through a typical registration process. We feel it is better to remove that hurdle from the purchasing process.
Event passwords
Each event may be given a password. Anyone who possesses this password will be allowed to view the event. This includes the event's Start page and any public gallery (galleries without their own password) within the event. This type of password is generic, in that many people can use it and does not tell us anything about the user.
Gallery passwords
Each gallery within an event can also be password-protected. Anyone who possesses this password will be allowed to view the gallery. The gallery password also acts like an event password, allowing the user to view the event's Start page and any public gallery within the event. This type of password is also generic.
Known customer passwords
When your event uses Known customers, customers that are created when importing a CSV or using event pre-registration forms or added manually, these customers are registered an assigned a unique user password. When these customers log-in to an event using their user password, it will give them access to the event's Start page, any galleries they are connected to and any public galleries. This password also identifies who the user is, so we can pull up their cart without any additional steps.
Auto-registration
If a user accessed the event using either an event password or a gallery password, and then proceed to add something to their cart or favorites, the system will prompt them for an email address and register them in the background, which includes emailing them a system-generated password. We need to register the customer so we can store and retrieve their information at a later time if necessary, however since most photo purchases happen in a single session, we do not bother asking them to choose a password and go through a typical registration process. We feel it is better to remove that hurdle from the purchasing process.
Updated on: 02/09/2020
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