Why do Known Customers have different settings than my event?
If a Known Customer (KC) has a different settings than the event, such as a pricelist, then the KC's setting was changed manually.
If you do not want your KC to have different settings than the event then do the following:
- Click the Manage known customers link in the Mange event sidebar
- Click the Use event's payments settings checkbox
- Click the Use the event's shipping settings checkbox
- Click the checkbox in Event level sharing > Use event's sharing settings
- Save the KC
Updated on: 28/07/2020
Thank you!